FAQ Service & Refunds Receiving Refunds

Why is the refund amount lower than I expected?

Please visit the order details page on our website to determine whether you have requested a full or partial refund.

Please be aware that the following expenses are non-refundable:

  1. PayPal fees.
  2. Currency conversion fees imposed by your credit card issuer.
  3. Credit card transaction fees.
  4. Fluctuations in exchange rates.

For further details, kindly get in touch with your issuing bank.