Terms of Service
CyberPCB.com is operated by CyberPCB, a company that prioritizes quality and service. When we refer to " our company," " us," or " our," we are referring to CyberPCB, which includes different legal entities such as CyberPCB and CyberPCB.com. These terms and conditions apply to these companies and their affiliates.
Before you access or use CyberPCB, please carefully read the service terms. By using our website, you agree to accept all the terms, conditions, policies, and notices described here.
Please note that CyberPCB reserves the right to modify, add, or remove parts of the " Terms of Service" at any time. You can always find the latest version of the terms on this page, and it is your responsibility to understand and comply with the most current terms and conditions. If you continue to use our website after any updates, it means you accept and agree to the revised content.
Your Privacy and Account Security
You can visit https://www.CyberPCB.com at any time to obtain an online quotation. Alternatively, you can send your order requirements via email (24-hour online service mailbox: [email protected]). We will promptly get in touch with you.
Pricing and Order Expiration
a. For products available in the CyberPCB online store, we strive to provide accurate pricing. However, due to component price fluctuations, we reserve the right to modify prices and exchange rates. The price applicable to your order will be determined at the time of order placement.
b. For orders that have been generated but not yet paid, the specified order price will be reserved for you within the validity period (as indicated in the order details). However, inventory availability will be prioritized for customers who complete the payment. If the payment is overdue and remains unpaid, the order will be automatically marked as invalid. To proceed with the purchase, you will need to place a new order at the current price.
c. Before completing the payment process, we will inform you of the purchase price, which excludes taxes, levies, and other charges. Additional charges may include taxes imposed by government authorities, international shipping fees, freight forwarder and broker fees, bank charges, consular fees, and document charges.
a. If your order is in unpaid status, you have the right to cancel it.
b. If you have already paid for your order and decide to cancel it, you will be responsible for any corresponding loss and refund processing fees. The deduction will be based on the actual circumstances, and CyberPCB will not be liable for losses unrelated to product quality issues.
c. If your order is in the shipping process or has arrived in your region and you choose to cancel due to personal reasons, resulting in the detention or return of the goods, you will be responsible for all expenses incurred, including logistics fees, detention fees, value-added tax, and customs clearance fees. CyberPCB is not responsible for costs that arise from reasons unrelated to our company.
a. We have the right to refuse service to anyone at any time. Please note that while we take measures to protect your information, your content may be transmitted unencrypted.
b. We may periodically update and upgrade our website, including changes to web design, programming, and terms and conditions. If there are any changes, we will notify you and you must agree to the updated terms to continue using our services.
c. The copyright of this website belongs to CyberPCB, and you are not allowed to use any part of it without our written permission.
Acceptable Use Policy:
a. It is your responsibility to ensure that your order complies with import controls.
b. You must ensure that our handling, transportation, sales, and use of parts or tools in response to your order comply with export control laws and regulations.
c. You are not allowed to sell, export, transfer, or dispose of any products or information obtained from CyberPCB without our permission.
d. You must comply with all applicable laws, regulations, and policies, including our export control policies.
e. If you have any questions about our acceptable use policy, please refrain from using this website or uploading your data.
If you violate the acceptable use policy or any other terms, we reserve the right to take appropriate action, including reviewing and modifying your content, terminating your account, and reporting you to authorities. Any attempt to disrupt our website or services may result in legal consequences.
Accuracy, Completeness, and Timeliness of Information:
a. We want to emphasize that if you provide inaccurate, incomplete, or outdated information on the CyberPCB website, we are not responsible for it. The information on our website is for general reference only, and it's important to consult more reliable and up-to-date sources before making any decisions. Relying solely on the materials on our website is done at your own risk.
b. Account Responsibility: It's your responsibility to keep your account login information confidential. You are fully accountable for any activities that occur under your account. If you suspect any unauthorized use or breach of security, please notify us immediately. We cannot be held liable for any loss or damage resulting from your failure to comply with these requirements.
Products and Services:
a. We make every effort to display accurate colors and images of our products in the store. However, please note that the color display on your computer monitor may not be entirely accurate. We reserve the right to restrict the sale of our products or services based on specific circumstances. We may also limit the quantity of products or make changes to product descriptions and pricing without prior notice. Additionally, we reserve the right to discontinue the sale of any product at any time. In the event of a prohibition, any quotation for a product or service on our website becomes invalid. We cannot guarantee that the quality of the products, services, information, or materials you obtain from us will meet your expectations, nor can we guarantee that any errors in the services will be corrected.
b. Some products or services may only be available for purchase online through our website. These products or services may have limited availability and are subject to our return policy for returns or exchanges.
Accuracy of Billing and Account Information:
We reserve the right to reject any order you place with us. We may also limit or cancel the number of purchases per person, family, or order at our discretion. These restrictions may apply to orders placed using the same customer account, credit card, billing address, or shipping address. If we need to change or cancel an order, we will attempt to notify you using the contact information provided during the order placement. It is your responsibility to provide accurate and up-to-date billing and account information for all purchases. Please promptly update your account and contact information, including email address, credit card number, and expiration date, to ensure smooth transactions and effective communication. For more information, please refer to our return policy.
We may provide access to third-party tools, but we do not monitor or control them. You acknowledge and agree that we provide access to these tools "as is" and without any guarantees or conditions. We do not assume any liability for your use of optional third-party tools. Your use of such tools is entirely at your own risk, and you should review and agree to the terms and conditions provided by the relevant third-party providers. In the future, we may introduce new services and features, including new tools and resources, which will also be subject to these terms of service.
Certain content, products, and services provided through our platform may include materials from third parties. We want to clarify that the third-party links on our website direct you to external websites that are not affiliated with us. We do not undertake the responsibility of reviewing or evaluating the content or accuracy of these third-party materials or websites. We are not liable for any damages or issues arising from your purchase or use of goods, services, resources, or content from third-party websites. It's important to carefully read and understand the policies and practices of any third-party before engaging in transactions. If you have any complaints, claims, concerns, or questions regarding third-party products, please contact the third party directly.
User Comments, Feedback, and Submissions
a. If you provide us with specific ideas, suggestions, proposals, plans, or other materials, whether online, by email, post, or any other means (referred to as "comments/feedback"), either at our request or unsolicited, you agree that we have the right to edit, copy, publish, distribute, translate, and use your comments in any media, at any time, without any restrictions. We are not obligated to keep your comments confidential, compensate you for them, or respond to them.
b. While we have the option to monitor, edit, or delete content, we are not obliged to do so. We may take action if we find any content to be illegal, offensive, threatening, defamatory, pornographic, obscene, or in violation of intellectual property rights or our terms of service.
c. You agree that your comments will not infringe upon the rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. Your comments must not contain defamatory, illegal, abusive, or obscene materials, or any computer viruses or malicious software that could affect the service or related websites. You must not use false email addresses, impersonate others, or mislead us or third parties regarding the source of any comments. You are solely responsible for your comments and their accuracy. We are not responsible for any comments made by you or any third party.
Personal Information, Permissions, and Publicity
b. By providing user content to CyberPCB, you grant us the irrevocable, non-exclusive, perpetual, royalty-free, fully paid, global, transferable, and sublicensable right to use, copy, modify, distribute, and display the data in your user content (including 3D CAD data, 2D technical drawing PCB files, assembly files, and electronic related files), documents, drawings, and specifications. This grant includes the right to sublicense the above rights solely for the purpose of providing information, advice, or services to you through our website and improving our products, services, machine learning, and pricing algorithms.
c. By creating an account on our website, you authorize us to use your trademark, logo, name, or logo for marketing purposes. This means we may mention you as a customer of CyberPCB on our website and in promotional materials. We will not use your name, and the confidential content you provide will remain bound by the confidentiality clause.
Errors, Inaccuracies, and Omissions
Sometimes, the information on our website or services may contain typographical errors, inaccuracies, or omissions regarding product descriptions, pricing, promotions, offers, product shipping costs, shipping time, and availability. If any information on the Service or any related website is inaccurate, we reserve the right to correct errors, inaccuracies, or omissions, change or update information, or cancel orders without notice (including after you submit an order). We are not obligated to update, modify, or clarify information on the Service or any related websites, including pricing information, unless required by law. The absence of an update or refresh date should not be interpreted as indicating that all information on the Service or any related website has been modified or updated.
In addition to the other prohibitions stated in the terms of service, you are not permitted to use this website or its content: (a) for any illegal purpose; (b) to solicit others to perform or participate in illegal acts; (c) to violate international, British, or local regulations, rules, or laws; (d) to infringe upon our intellectual property rights or the rights of others; (e) to harass, abuse, insult, harm, defame, belittle, or discriminate against individuals based on gender, sexual orientation, religion, race, age, nationality, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other malicious code that may interfere with the function or operation of the service, related websites, other websites, or the Internet; (h) to collect or track personal information of others; (i) to engage in spam, phishing, medicine, excuses, spiders, crawling, or scraping; (j) for any obscene or immoral purposes; (k) to interfere with or circumvent the service, related websites, other websites, or Internet security features. We reserve the right to terminate your use of this service or any related website if you violate any prohibited purposes.
Disclaimer; Limitation of Liability
a. We cannot guarantee that your use of our services will always be uninterrupted, timely, secure, or error-free. We also cannot guarantee the accuracy or reliability of the results you may obtain from using our service.
b. You understand that we may occasionally suspend or cancel the service without notice. You acknowledge that your use of the service is at your own risk. Our service and all products and services provided through it (unless explicitly stated otherwise) are provided on an "as is" and "as available" basis, without any representations, warranties, or conditions, whether express or implied. This includes all implied warranties or conditions of merchantability, fitness for a particular purpose, durability, ownership, and non-infringement.
c. Under no circumstances shall we, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any direct, indirect, incidental, punitive, special, or consequential damages, including but not limited to loss of profits, loss of income, loss of savings, loss of data, replacement costs, or any similar damages, arising out of your use of the service or any product obtained through the service, or any other claim related to your use of the service or any product, including errors or omissions in any content or any loss or damage caused by the use of the service or any content (or product) posted, transmitted, or otherwise made available through the service, even if we have been advised of the possibility of such damages. In states or jurisdictions that do not allow the exclusion or limitation of liability for indirect or consequential damages, our liability shall be limited to the maximum extent permitted by law.
d. The contractual relationship is non-exclusive. Both parties are free to enter into contracts with other third parties while fulfilling their obligations under these terms. You acknowledge that our use of our website or CyberPCB to review your documents and/or quotations does not prevent us from manufacturing other parts or collaborating with other companies, even if these companies or parts are similar to yours or compete with your documents, parts, or orders and/or services we provide to you.
All payments to CyberPCB must be made in U.S. dollars. The customer agrees to pay CyberPCB the full amount specified in each invoice without any deductions or offsets. CyberPCB accepts payment methods such as bank wire transfer, electronic funds transfer (EFT), credit card payments, and account balance. CyberPCB reserves the right to modify the payment methods and exchange rates of transaction fees at any time without notice.
a. The delivery date provided on the CyberPCB order is an estimate. We will make every effort to ensure prompt delivery for a better customer experience. However, CyberPCB will not be held responsible for any delays in delivery due to document corrections or payment scheduling reasons.
b. Unless it is due to shipping issues specific to the order, CyberPCB does not store or retain any packages. If the failure to deliver on time is due to reasons beyond our control, such as personal reasons on your end, CyberPCB will not be held responsible, and you will bear any associated losses.
a. If there is any delay, loss, or damage to the goods, please retain relevant evidence and contact CyberPCB as soon as possible. We will guide you to the best of our ability regarding remedial measures. However, we are not responsible for delays, losses, or damages that are not within our control.
b. If you receive goods with quality issues, you have the right to investigate the damages caused to you. Please email [email protected] and provide pictures of the product problems. CyberPCB will assess the issues, and both parties can negotiate replacements, discounts, refunds, etc. In case of a dispute regarding the quality issue or whether it was caused by CyberPCB, you will need to provide a third-party test report for confirmation.
c. If a refund is applicable due to damaged goods and you agree to it, CyberPCB will waive the handling fee and deposit the refund amount into your CyberPCB account. This amount can be used for future product purchases on the CyberPCB website but cannot be withdrawn or transferred. For cash withdrawals, please contact your sales representative.
For orders that are eligible for a refund due to product problems, CyberPCB will refund the remaining balance to your account or the specified account based on the agreed refund amount. You will be responsible for any bank handling fees incurred, and CyberPCB will not be liable for any expenses other than the refund amount.
If you have any questions or comments about these terms, please contact CyberPCB at [email protected].