FAQ My Orders Checking Orders

Can I change order details such as order parameters, shipping, etc.?

  • Before order review, you can contact customer service to modify your order parameters. Please note that not all parameters can be modified.
  • If the review fails, you have the option to cancel the order and place a new one.
  • Once the review is passed, you will not be able to modify the main parameters of the order. However, you can communicate with customer service to confirm if any unimportant parameters can still be modified.
  • Logistics information can be selected during the ordering process and modified when entering the payment page for the first time.
  • If you need to modify logistics details after successful payment, please be aware that it may involve changes in transportation costs. It is recommended to contact customer service to confirm if modifications can be made.