Sales Representative / After Sales is not responding to me. What should I do?
It may be due to the anti-spam mail system playing a role, where the email is blocked or sent to spam. Please proactively send us feedback if you encounter this issue.
- If they have not responded within a reasonable time frame and your inquiry is related to an order, you can:
a. Contact [email protected] for assistance.
b. Open a dispute.
- If you are not satisfied with an order or it has not arrived, you can apply for a refund by opening a dispute. Please make sure to do this within the Buyer Protection period.
Click here to open a dispute.
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